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    Complete HVAC support from Encon Insulation

    3rd March 2017


    Encon Insulation has set up a new dedicated technical support team to work alongside its internal sales specialists and provide market leading customer service to its HVAC customers. Offering end-to-end technical advice, the new team boasts more than 100 years of industry experience.


    On hand to offer expert guidance from the earliest design stages of a project, right through to on-site support and handover, the new team is made up of five members who have a wealth of knowledge about insulation for mechanical services pipework and ductwork. Covering all areas of the UK, the team is highly mobile and is more than happy to conduct site visits if required. Combining this new team with the existing internal sales team, which spans Encon Insulation’s entire network of branches, the company is more than capable of offering market-leading support.


    Encon Insulation has one of the broadest product catalogues in the industry. As such, the new HVAC team is able to offer insulation solutions to any specification required as well as provide honest, unbiased product recommendations. What’s more, because of the team’s extensive knowledge, they’re also able to provide a value engineering service.


    Ian Wells, National Sales Director – HVAC at Encon Insulation, heads up the team and commented: “Sustainability and efficiency are becoming increasingly important in construction and this impacts the levels of specification for insulation solutions. It can be difficult to keep up with the latest innovative products that meet these changing regulations and this is where we can help.


    “The HVAC team has a vast amount of industry experience and can provide technical calculations and advice for customers, often presenting more than one solution because of the huge variety of products we stock. Our aim for this team is to help our customers win new business by giving them the confidence to pursue more technical jobs and repeat business by doing those jobs well. I’m really excited to see what the year ahead holds and would urge our customers to take advantage of what the team has to offer – we’re here to help!”


    The other four members of the team aside from Ian Wells who heads up the team nationally are Mandy Hawkins, who covers the South Coast regions, Sharon Watson who covers London and the South East, Rhys Palmer who covers the South West region and Steve Moorhouse who covers the Midlands and Northern regions.


    In addition to the new team, Encon Insulation has also released its new technical solutions price guide for 2017. With new products, updated prices and technical information, the price guide is a valuable resource for any thermal insulation contractor.


    Encon Insulation offers a fast and efficient service through a national network of branches with flexible delivery options to meet the customers’ needs. In addition, by working closely with manufacturers and trade associations, Encon Insulation’s technical teams have comprehensive knowledge of the latest legislation, regulations and innovative products new to the market.


    For more information about Encon Insulation please visit or to contact the HVAC technical team please contact your local branch and contact.