We are committed to the principles of ISO 9001:2015 to achieve and maintain our quality management objectives. We are also certified through UKAS accredited certification body Alcumus ISOQAR. In fact, we were the first distributor to gain ISO 9001 across all sites.
These are essential to quality assurance, and we work hard to ensure that everyone on our team has the resources necessary to achieve continual improvement, including training, equipment and support.
We continuously improve the effectiveness of our systems by setting and reviewing objectives for business processes through management reviews and by ensuring the effectiveness of business processes. In addition, we regularly request feedback from colleagues, customers and independent auditors.